i was sitting at the edge of my seat, anxiously waiting for hybels to make his announcement. as a former starbucks partner (the internal terminology used for employees) and manager, the cancellation of howard schultz at the willow creek annual global leadership summit was particularly disappointing.
i’ve had the privilege of meeting and speaking with howard on more than one occasion, sharing cocktails and conversation with him and other senior leaders during the starbucks leadership conference in NOLA; and again had the opportunity to rub shoulders with the business legend (who is really more like an iconic company rock star), during a closed session for selected managers in our region prior to the company launching their version of instant coffee called VIA in chicago – a bold move for a respected coffee company.
VIA ultimately led to me being fired from starbucks…but that’s another story, for another time.
howard and his leadership team had, as hybels put it, ‘a tough decision to make.’ and though i haven’t agreed with every decision the senior leaders at starbucks coffee company have made (which, by the way, includes my being fired), i do respect their leadership and think we have much to learn from them.
i was looking forward to howard speaking at the conference, and was disappointed to hear news that he had cancelled. even more frustrating was the reason why. Continue Reading…